Pet Shop Cyprus


Shipping Policy

  • All parcels are delivered by courier service. Store pick up is not available. 
  • If the dispatch day falls on Public Holidays, Saturday or Sunday, dispatch will be on the next working day.
  • All transit time are subject to courier transport conditions and volume of parcels traffic.
  • If we are unable to meet the estimated delivery date, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery.
  • We are not responsible for wrong or undeliverable addresses.
  • In case the courier service returned the parcel due to wrong address, we will contact buyer immediately through phone or email. Shipping fees are payable by buyer for re-delivery. The order is considered complete if there is no reply at all for 7 days. After 7 days, re-delivery is applicable depending on stock availability or refund will be issued should stock went out.

When will I receive my order?

After your order is verified and payment has been cleared , we will ship out your order within the following time frame:

2- 3 working days (Except Sundays and Public Holidays)

What are the shipping/delivery rates?

Standard Delivery charges :-

  • charges a flat 4.5 euro shipping/delivery rate per order for deliveries to the whole of Cyprus, for orders up to 99 euro
  • Order of 99 euro and above will be eligible for **FREE Shipping 

Can I cancel my order after order has been shipped?

Unfortunately we are unable to accommodate to your request for cancellation once the item has been shipped.

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